Privacy Policy

Data controller

The data controller is:
BELLA YACHT
Bâtiment A, 22 Avenue Sainte-Marguerite, 06150 Cannes, France
Email: contact@bellayacht.com
Phone: +33 6 69 46 09 45

Personal data collected

BELLA YACHT may collect the following data:

• first and last name;
• email address;
• phone number;
• country or location;
• desired charter destination;
• desired charter dates;
• number of guests;
• budget indication;
• yacht preferences;
• special requests;
• information voluntarily provided via form, email, phone or WhatsApp;
• technical browsing data.

Purposes of processing

Personal data may be used to:

• respond to charter requests;
• qualify client requests;
• prepare yacht selections;
• check availability;
• communicate with yacht owners, managers or central agents;
• prepare charter proposals;
• coordinate booking steps;
• manage the client relationship;
• improve the site and user experience;
• comply with legal, accounting or administrative obligations.

Legal basis

Data processing may rely on:

• pre-contractual measures requested by the user;
• performance of a contract;
• BELLA YACHT's legitimate interest in responding to requests and developing its business;
• the user's consent, where required;
• compliance with legal obligations.

Data recipients

Where applicable, personal data may be shared with:

• members of the BELLA YACHT team;
• yacht owners, managers or central agents;
• the relevant charter operators, captains and brokers;
• insurers;
• technical or IT service providers;
• the customer relationship management (CRM) tools used by BELLA YACHT.

Only the data necessary to process the request is shared.

Retention period

Personal data is kept only for as long as necessary for the purpose for which it was collected, for managing the client relationship, and for complying with legal obligations. Prospect data may be retained for a reasonable period after the last active contact, unless the person concerned requests deletion or objects.

User rights

In accordance with applicable data protection regulations, you have the right to access, rectify, erase, restrict and object to the processing of your personal data. Where applicable, you also have the right to data portability.

Any request can be sent to: contact@bellayacht.com

BELLA YACHT may request proof of identity if necessary.

Complaints

You can contact BELLA YACHT with any question regarding your personal data. You may also lodge a complaint with the CNIL (www.cnil.fr).

Security

BELLA YACHT implements reasonable technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, loss or destruction.

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