PRIVACY POLICY / POLITIQUE DE CONFIDENTIALITÉ

The data controller is:

BELLA YACHT may collect the following personal data:

• first name and last name;
• email address;
• phone number;
• country or location;
• charter destination;
• preferred charter dates;
• number of guests;
• budget indication;
• yacht preferences;
• special requests;
• passport or identity information where required for booking;
• billing and payment-related information where applicable;
• information voluntarily submitted through forms, email, telephone or WhatsApp;
• technical browsing data.

Personal data may be used to:

• respond to charter inquiries;
• qualify client requests;
• prepare yacht selections;
• check yacht availability;
• communicate with yacht owners, managers, central agents or operators;
• prepare charter proposals;
• coordinate booking steps;
• manage payment, signature or booking workflows where applicable;
• manage client relationships;
• improve website performance and user experience;
• comply with legal, accounting or administrative obligations.

Data processing may be based on:

• pre-contractual measures requested by the user;
• performance of a contract;
• BELLA YACHT’s legitimate interest in responding to inquiries and developing its business;
• user consent where required;
• compliance with legal obligations.

Where necessary, personal data may be shared with:

• BELLA YACHT team members;
• yacht owners;
• yacht managers;
• central agents;
• charter operators;
• captains;
• brokers;
• insurers;
• payment providers;
• electronic signature providers;
• booking management providers;
• concierge providers;
• transport providers;
• technical or IT service providers;
• CRM and communication tools used by BELLA YACHT.

Only data necessary for the handling of the request is shared.

Personal data is kept only for as long as necessary for the purpose for which it was collected, for client relationship management and for compliance with legal obligations.

Prospect data may be retained for a reasonable period after the last active contact, unless the person requests deletion or objects to the processing.

In accordance with applicable data protection regulations, users have the right to access, rectify, erase, restrict or object to the processing of their personal data.

Where applicable, users also have the right to data portability.

Requests may be sent to:

contact@bellayacht.com

BELLA YACHT may request proof of identity where necessary.

Users may contact BELLA YACHT for any question relating to their personal data.

They may also lodge a complaint with the CNIL.

BELLA YACHT implements reasonable technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, loss or destruction.